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How to Buy a Scratch and Dent Refrigerator

by Spencer’s TV & Appliance

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At a Glance:

What Does “Scratch and Dent” Mean?

How Much Can You Save on a Scratch and Dent Refrigerator?

5 Steps to Buy a Scratch and Dent Refrigerator

Ask About Delivery

Know Your Financing Options

Frequently Asked Questions

Why Trust Spencer’s?

There are multiple ways to save money when shopping for a new refrigerator. You can comb through your coupons and check the newspaper to see if there are any upcoming appliance sales. You can also research rebates and manufacturer deals that provide additional savings to customers. However, there is one more option that might provide unexpected deals: the scratch and dent aisle.

Shopping for scratch and dent appliances is a great way to get high-quality items for lower prices. Most of the time, the scratches are barely noticeable. Learn how to be a strategic shopper to take home a scratch and dent refrigerator that you love.

What Does “Scratch and Dent” Mean?

Scratch and dent is the section of an appliance store where cosmetically damaged items are sold. There is nothing wrong with how these appliances function. You won’t find a refrigerator with a broken shelf or a range with only three burners. Quality appliance dealers like Spencer’s TV & Appliance would never knowingly sell damaged products and would return any broken items to the manufacturer.

However, not everyone wants a refrigerator that has a scratch on the front or a dishwasher that was dented on the side during the unloading process. If there are any blemishes on the appliance, it is moved to the scratch and dent section where it is sold at a significant discount. Buyers who choose these appliances are willing to compromise: they will accept a scratched appliance in exchange for saving money.

Oftentimes, the scratches and other blemishes are so small that most people don’t notice them. They might be hidden by the time you install the appliance or they can be easily covered with refrigerator magnets and other decorations. However, selling the items as scratch and dent units is a matter of honesty and integrity to our team. We promise to deliver the best appliances possible or be transparent about any damages that occurred to our models.

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How Much Can You Save on a Scratch and Dent Refrigerator?

There are multiple factors that go into this pricing, which means it is hard to know exactly how much you can save on a scratch and dent refrigerator. In some cases, you might be able to save between 40 to 60 percent off of the original price because of these cosmetic damages. However, there might be some products that only have a 10 to 20 percent discount attached to them.

The first thing to consider is the damage. An appliance with a light scratch that is barely noticeable might not come with as steep of a discount as another appliance with several scratches or noticeable dents. Similarly, appliances with dents on the side (which would be hidden by cabinets) might not be discounted very steeply.

The next factor to look into is the brand. Stores form different agreements with brands to determine the prices they can set for products and the discounts they can use. This means stores make more money when they sell certain brands over others. Even in the scratch and dent section, a store owner might not be willing to offer a significant discount on an appliance because they would lose money on the item.

Customer demand also plays a role in scratch and dent pricing. If customers seek out specific brands, then a store owner might not need to steeply discount certain items. A customer might be delighted with a 20% discount on a brand they were hoping to buy.

5 Steps to Buy a Scratch and Dent Refrigerator

Just like clipping coupons and searching for other savings deals, there is a strategy for finding a scratch and dent refrigerator. One of the biggest challenges of shopping from this section is that you aren’t guaranteed to find the right brand, model, size, or style that you like. You either need to be ready to settle for another option or continue your search. Here are a few tips to find the right refrigerator for your home.

  1. Identify your most important criteria. Discover the factors you won’t compromise on (like the size of the appliance or the style of the refrigerator). Remember, the more limits you have, the lower the chances that you find your dream model in the scratch and dent section.
  2. Make a list of stores in your area. Search for, “scratch and dent appliances near me,” to determine where you should go. Spencer’s TV & Appliance has more than 10 locations in Arizona.
  3. Start checking the scratch and dent departments. Get an idea of the types of appliances available and the pricing for the various refrigerators.
  4. Set a timeline to find a new refrigerator. You could spend months looking for your dream refrigerator in the scratch and dent section without luck. After a set period, decide whether you will buy your favorite model from the refrigeration section or choose a different scratch and dent option.
  5. Always check for coupons and rebates. Most stores will let you stack your savings on scratch and dent appliances. You could save even more if you buy during a seasonal sale or when the brand offers a rebate.     

Every customer who shops the scratch and dent aisle is different. Some people enjoy the thrill of searching for the perfect appliance over the course of several months. However, other customers simply want a deal on any refrigerator that is available. Know what you want out of this section so you can save.

Ask About Delivery

You can enjoy all of your favorite services and benefits that come with shopping at Spencer’s TV & Appliance even if you buy scratch and dent appliances. When you purchase your item, ask about our delivery options. We will make sure you live within our delivery area and set up a time to bring your refrigerator to your home. We can also install the appliance and haul away your old one – saving you even more time and energy.

Our team can deliver your appliance the next day after you order it, so you can enjoy your new refrigerator immediately.

Appliance Financing

Know Your Financing Options

Regardless of whether you buy a scratch and dent refrigerator or find an appliance in the main showroom, you can take advantage of our financing options to make your purchase more affordable. Our team offers a variety of financing tools for you to choose from. These include affordable monthly payments, rent-to-own financing, and even a credit card that allows you to choose when you pay off your appliance. Let us help you find the best payment method for your needs.

For over 50 years, Spencer’s TV & Appliance has been dedicated to helping locals find the best appliances for them. This has earned the company the #1 spot as the largest stock of appliances in Arizona with prices that are easy on the wallet. Our goal is to help you find your ideal appliance and work to make sure you can afford it through financing, seasonal deals, and scratch and dent discounts.

FAQ

Does scratch and dent void the warranty?

Most scratch and dent appliances come with full warranties that protect the models. While you cannot use the warranties to cover cosmetic repair costs, they can help you in the event that your appliance breaks within a short time after buying it. You can use your warranty to report any problems and a repair team will either fix or replace the unit.

What does scratch and dent refurbished mean?

Scratch and dent refurbished means that there are cosmetic issues with the model. This could range from a few scratches on the front that occurred during transit or dents on the side that are unnoticeable after installation. Stores sell these models as scratch and dent appliances to be transparent about the cosmetic issues with them. 

Why Trust Spencer’s TV & Appliance?

Since 1973, Spencer’s TV & Appliance has grown to 10 locations throughout the Phoenix Metropolitan Area. The secret to our longevity is simple: personal service. Customer satisfaction has always been the focus of our business, and throughout the years, we have been able to work hard with our suppliers to bring you the best prices. After all, getting customers the best price and personal attention is how we compete with big-box stores, day in and day out.

Not only do we offer top-rated appliances, name-brand electronics, and the best mattresses on the market but we also provide water treatment solutions and perform kitchen design services. Stop by your nearest Spencer’s and see what you’re missing!

Shop Scratch and Dent Appliances at Spencer’s

At Spencer’s TV & Appliance, we provide high-quality, name-brand products at great prices — check out our catalog to shop scratch and dent appliances online today. Your friends in the business are always happy to help you see if there is a scratch and dent refrigerator in stock that meets your needs. Call us, or better yet, stop by at one of our locations in the Phoenix, Scottsdale, and Glendale regions. Visit us today!

Learn More: Scratch and Dent Appliance FAQs Answered