Looking to save big on high-quality appliances? Shopping scratch-and-dent is one of the smartest ways to score top-brand and even luxury models—without going over budget.
At Spencers Appliance in Mesa, AZ, we offer a wide selection of gently dinged or cosmetically imperfect appliances at deep discounts.
Even with our careful handling, minor scratches or dents can happen during delivery or unloading—and that means major savings for you. You might be surprised by how many great options are available.
In this guide, we’ll walk you through everything you need to know about our Scratch and Dent warehouse in Mesa, including tips for finding the perfect appliance for your home.
What Are Scratch and Dent Appliances?
Scratch and dent appliances are brand-new items that sustained minor cosmetic damage during the transit process.
For example, a refrigerator might receive scratches when it is opened or could be dented if it hits other items in the delivery truck. These items are fully functioning, meaning there aren’t any problems with their performance. Any issues are purely aesthetic and often barely noticeable – and you can often buff out scratches later on.
Some open-box items are scratch-and-dent appliances. Open-box items were returned and often unused by customers – often because they didn’t fit in the home. Some showroom models are also open-box appliances and are also found in the Spencers scratch and dent section.
Buying from the scratch-and-dent section is different from shopping for refurbished appliances Mesa AZ. Refurbished appliances have been used by customers. They were then cleaned and repaired to look like new. A refurbished appliance might feel like a new appliance, but it still has some wear. Used appliances are similar. They may have years of use before they are resold.
Scratch-and-dent is also different from appliance liquidation Mesa, AZ. With liquidation, stores want to sell their inventory quickly to make room for new products. They heavily discount new items and place them on clearance to attract customers.
Knowing these different terms – open-box, scratch-and-dent, refurbished, liquidated, and used – can help you identify various appliances and understand their price points. Scratch-and-dent appliances are often the best option because they have never been used and only have minor surface damage.
➜Learn More: Scratch and Dent Appliance FAQs Answered
The Pros and Cons of Scratch and Dent Appliances
There are benefits and drawbacks to buying scratch and dent appliances Phoenix just like any other major purchase in your home. While some people might love the deals they find in the scratch-and-dent department, this area isn’t for everyone. Here are a few pros and cons to consider.
Pros
Significant Savings
Shoppers can save an average of 20%, making it easier to stick to your budget or afford additional upgrades.
Full Customer Support
Despite the discount, many scratch-and-dent items still include warranties, delivery options, and excellent customer service.
Like-New Functionality
These appliances operate just as well as full-price models—the only difference is minor cosmetic damage.
Luxury Within Reach
With reduced pricing, high-end or premium models may suddenly fit within your budget, helping you elevate your kitchen or laundry room.
Cons
Limited Inventory
There’s no guarantee you’ll find the exact model, size, or brand you need in the scratch-and-dent section.
Time-Intensive Shopping
Finding the right appliance might require multiple store visits over weeks or months—patience pays off, but it’s not instant.
No Immediate Solutions
If you need a replacement quickly, the scratch-and-dent department may not have what you need in stock.
Not Always Available
Not every appliance store offers a scratch-and-dent section, so your options may be limited based on location.
Where to Find the Best Deals in Mesa
Spencers Appliance is the best place to find scratch and dent appliances Mesa, AZ.
We are one of the largest locally-owned retailers in the state, which means we often have scratch-and-dent items because of the sheer size of our inventory. Our dedication to quality customer service means your appliances are also protected when you buy from us.
We will honor our return policies if your scratch-and-dent item isn’t a good fit.
There are other options for finding discounted or scratch and dent appliances Mesa, AZ. You can visit appliance liquidation stores that specialize in moving excess inventory or outlet stores that are known for their steep discounts.
Shopping around is often the best place to find heavily discounted items that still work as they should. However, most customers find that Spencers Appliance still leads the industry in reliability and variety.
Spend time exploring the appliance stores in Mesa and Phoenix to see which locations have the best deals and widest selection of inventory. We are confident that Spencers will stand out as a leader in brand diversity, quality customer service, and great pricing.
➜ Learn More: How to Find Discount Appliances
5 Tips for Getting the Best Scratch and Dent Deals
While visiting Spencers outlet is the ideal place to find the best scratch and dent appliance deals, you still need to have a plan in place before you start your shopping experience. This will ensure you find quality appliances that fit both your home and your budget. Here are five tips to find the perfect scratch-and-dent items on the market.
- Establish a Budget: Before shopping, decide on a spending limit to avoid overspending in the excitement of a sale.
- Measure Your Space: Confirm the dimensions (width, height, depth) your appliance must fit. Research essential features to ensure the appliance meets your needs and avoids returns.
- Verify Cosmetic Damage Only: Ensure any scratches or dents don’t impact performance. Shopping at a trusted retailer boosts confidence in the appliance’s quality.
- Understand Store Policies: Ask associates about return policies, warranties, manufacturer rebates, and included accessories for scratch-and-dent items.
- Visit Frequently: Scratch-and-dent inventory changes often. Regular store visits increase your chances of finding the ideal appliance for your home.
Spencers is still the best place to find discount appliances Mesa, AZ, but that doesn’t mean you should visit without a plan in place. Know what to expect in the scratch-and-dent section and have a clear view of what you want for your home. This is the best way to find appliances you are happy with.
➜ Learn More: Clearance Refrigerator Sale: 9 Shopping Tips
Is a Scratch and Dent Appliance Right for You?
You can shop for scratch and dent appliances Mesa, AZ, and buy from quality brands and trusted retailers. However, this department isn’t for everyone.
The scratch-and-dent section isn’t ideal for people who have specific products in mind. If you want one particular appliance or insist on certain colors, you might have a hard time finding what you need.
However, if you are open to finding a good enough fit while saving money, then visiting the scratch-and-dent area is a great way to find cheap appliances Mesa, AZ. This department offers unbeatable value when buyers shop smart.
Visit the Spencers Scratch and Dent Warehouse in Mesa for the best deals and variety at discounted prices. Spencers is already a beloved appliance store Mesa, AZ. See how the scratch-and-dent warehouse makes customers love our deals even more. Stop by today.
Frequently Asked Questions
Scratch-and-dent appliances have not been used and have minor cosmetic damage from the transport process. They are still brand new. Refurbished appliances have been used and then were cleaned and repaired to seem like new.
Most stores will extend their warranties to cover scratch-and-dent appliances. This is because the appliance is still new and in good condition. Ask a store associate about warranty coverage if you are unsure.
Discounts on scratch-and-dent appliances vary but usually fall around 20%. Some savings might be around 10% for higher-end appliances with minor scratches while other discounts could be steeper if the store wants to move the products.
It is perfectly safe to buy scratch-and-dent appliances. They only have minor cosmetic issues and don’t have any performance problems. You can still get all the features and functions you expect from these appliances.
Yes. Spencers Appliance will still deliver and install your items, regardless of the department you buy them in. There are also options to haul away your old items if you no longer need them. You can save on appliances by buying from the scratch-and-dent area while still getting the service you expect.
Why Trust Spencers TV & Appliance?
Since 1973, Spencers TV & Appliance has grown to 11 locations throughout the Phoenix Metropolitan Area. The secret to our longevity is simple: personal service. Customer satisfaction has always been the focus of our business, and throughout the years, we have been able to work hard with our suppliers to bring you the best prices. After all, getting customers the best price and personal attention is how we compete with big-box stores, day in and day out.
Not only do we offer top-rated appliances, name-brand electronics, and the best mattresses on the market but we also provide water treatment solutions and perform kitchen design services. Stop by your nearest Spencers and see what you’re missing!
Shop Scratch and Dent Appliances at Spencers TV & Appliance
At Spencers TV & Appliance, we provide high-quality, name-brand products at great prices — check out our catalog to shop the best deals online today. Your friends in the business are always happy to help you find the best scratch and dent appliances for your kitchen. Call us, or better yet, stop by at one of our locations in the Phoenix, Scottsdale, and Glendale regions. Visit us today!