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3.7 | 51 Reviews

36-inch Wide Side-by-Side Counter Depth Refrigerator with StoreRight Dual Cooling System - 23 cu. ft.

Whirlpool WRS973CIDM

Features

  • Counter Depth Styling
  • Panoramic LED Interior Lighting
  • Measured Fill
  • MicroEdge® Glass Shelves

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 36"
  • Height: 71.37"
  • Depth: 31.12"
  • Energy Star Rated: No
  • Refrigerator Size: 22.65 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

See More

 
Image Feature

StoreRight System With Dual Cooling

The StoreRight system keeps food fresh and helps reduce freezer burn, thanks to advanced dual cooling technology that senses conditions and automatically adapts humidity levels.

Image Feature

In-Door-Ice® Storage

Have your icemaker and more shelf space too, with the icemaker and bin moved to the door freeing up an extra, full shelf in the refrigerator.

Image Feature

Exterior Ice and Water With EveryDrop Water Filter

Enjoy great tasting water thanks to the EveryDrop water filter, which is certified to reduce the most contaminants. 1 Also, access water and ice without opening the refrigerator door.

Counter Depth Styling Counter depth styling gives you a premium, built-in look without the premium cost, by fitting virtually flush with your current counters and other kitchen fixtures.

Panoramic LED Interior Lighting Panoramic LED lighting is brighter and uses less energy than incandescent bulbs.

Measured Fill Measured Fill allows you to select the exact amount of filtered water in ounces, cups or liters. It does all the work for you, filling the container and automatically shutting off when complete.

Adjustable Gallon Door Bins Build your door storage to fit your needs. Adjustable gallon door bins easily move when and where you need to. The gallon-size bins can easily accommodate beverage jugs and other larger containers.

FreshFlow Air Filter The refrigerator circulates cold air through the air filter to help reduce odor.

Features

  • Counter Depth Styling
  • Panoramic LED Interior Lighting
  • Measured Fill
  • MicroEdge® Glass Shelves
  • Adaptive Defrost
  • Adjustable Gallon Door Bins
  • Tap Touch Dispenser Controls
  • FreshFlow Air Filter
  • #1 Selling Appliance Brand In The U.S.A.
Dimensions
Cabinet Width 35-1/2 in
Depth 31-1/8 in
Depth Closed Excluding Handles 28-5/8 in
Depth Closed Including Handles 31-1/8 in
Depth Excluding Doors 24-1/2 in
Depth With Door Open 90 Degree 45-7/8 in
Freezer Volume 9.00 cu. ft.
Height 71-1/4 in
Height To Top Of Cabinet 71.0 in
Height To Top Of Door Hinge 71-1/4 in
Refrigerator Volume 13.65 cu. ft.
Width 36.0 in
Configuration and Overview
ADA Compliant ADA Height and Side Reach Compliant
CEE Tier Not Rated
Counter Depth Yes
Number of Doors 2
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Cabinet Finish Smooth
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Reversible Door No
Controls
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Filter Details
Fresh Flow Air Filter Yes
Produce Preserver No
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Refrigerator Details
Deli Drawer Yes
Humidity-Controlled Drawers 1 Full-Width
Lighting Strip and Tower LED Lighting
Number of Interior Shelves 4
Pantry Drawer No
Supplementary Containers Utility Compartment, Wine Rack
Freezer Details
Door Type Swing
Freezer Number of Shelves 4
Dispenser Details
Dispenser Options Filtered Water, Pad, Control/Child Lock
Dispenser Type Exterior Ice and Water
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer Door
Certifications
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Hz 60
Compatibility
Connectivity No
Works With No

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 36"
  • Height: 71.37"
  • Depth: 31.12"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 22.65 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

3.7 out of 5

68% of reviewers recommend this product.

3RD LEMON DELIVERED BY WHIRLPOOL

Extremely Unhappy 10/2/2017

If I could give "no" stars, I would. We are on our third defective refrigerator in a year. Last one took almost three weeks to be delivered. Now waiting for service to declare this one "dead" and go through the whole process again. Product Service Team is hit or miss as to whether you speak to someone who actually cares. Living out of two coolers to keep milk and a few essentials; have to get blocks of ice to keep in fridge just to maintain 46 degrees. Freezer is useless at 55 degrees. Appliances were part of new construction package. Whirlpool must know there is a problem with this model!

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Replacement

tessnali 9/27/2017

I bought the Whirlpool to replace a Kitchenaid that failed after only 5 years. I would think one should get more out of a fridge?

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Ice maker problem

Tarp 9/5/2017

Purchased the refrigerator the middle of June (new home) and became aware that the ice maker jams on a daily basis. Reading the instruction manual under heading of "Problem Solver", I learned that I should switch the ice setting from "cube" to "crushed" than back to "cubed". This "quick fix" works about 50% of the time. If this does not work I stick a long wooden spoon handle in the ice storage to unjam. Worst ice maker I have ever owned. Not user friendly...a pain when guests try to obtain ice.

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Great capacity

Lionking 8/29/2017

It took a while to get one delivered that wasn't damaged, but it was worth the wait. it fits the space and the usable space is excellent.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

OK Frig

CLC in RDCH 8/15/2017

So far, so good. Main reason for purchasing was the counter depth feature. Need to point out the ice maker is extremely loud. Bought primarily because it matched the other appliances in our new build.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Satisfied home owner

Dick 7/11/2017

Contractor supplied in a new home

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Great Product

Toni K 5/24/2017

Recently bought all new appliances for kitchen remodel. Beautiful. I love tge LED lights, the icemaker works great. No complaints.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Excellent

MS 4/25/2017

Love this refrigerator!!!!!

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Quality

 

Soundlevels

 

Love all the features

Barb 3/28/2017

We are so happy we purchased this refrigerator. W love all the great features. It is the perfect size for our home.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

ALL NEW

Manny 3/28/2017

At this point it's still early only some weeks in used. But all is well for now.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Disappointed Refrigerator Cheaply Made

Joe 3/27/2017

Purchased with Our New Home. Refrigerator Ice Dispenser Never Worked. The plastic on the side rails is cheap and fragile when moving the postion of one rail it cracked. Paid a lot of money for this Refrigerator and got a cheap product in return. Don't purchase this Refrigerator not worth the price you pay for it.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Defective Ice Despenser

Pam 3/23/2017

Ice Machine Broken Never worked. Not a user friendly program on outdoor water and ice.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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roomy

Lynn 3/22/2017

Right now the refridgerator doors are not evan. The company has been great an ordered new doors. Waiting for service to install. water seems to run everytime door opens

Yes, I recommend this product

Design

 

Easeofuse

 

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Performance

 

Quality

 

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Do not buy this unit PERIOD.

Pick 3/8/2017

My sister bought a whirlpool refrigerator for the reputation. Whirlpool once was a product you could count on, not any more. Her refrigerator has been a nightmare since day one the company has not backed there product at all.DO Not buy this PERIOD...

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Pleased overall

J Walsh 3/8/2017

We are pleased overall with this appliance, but the icemaker is what made me not give 5 stars. We have 6 people in our home and it is very small and takes a while to fill back up if it is being used all day.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Love it!!

Madie 3/7/2017

Works great. Nice and quiet.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

design

gail 3/2/2017

Replaced Whirlpool that died after 13 years

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Spacious

Richard 2/20/2017

We are delighted with this refrigerator. It is surprisingly spacious for a counter-depth refrigerator. We did add a full sized shelf in the freezer and a lower door bin in the refrigerator. The refrigerator runs quietly, has nice lighting, has quality shelves and bins, and is attractive. It is more expensive than some, but definitely not in the stratosphere. We are delighted with it and would buy the same one again in a heart-beat. The water/ice dispenser inset functions really well and has ample room for filling larger/taller containers. The ice container in the door allows for noticeably more room in the freezer itself. We were concerned about whether the width would fit in a 36" opening (exact). The width is actually 35-3/4", so that wasn't a problem. If you dig though manuals on the website you can find the same number.

Yes, I recommend this product

Design

 

Easeofuse

 

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Great Refrigerator/Freezer

Robert 2/20/2017

Our GE Profile died right before Christmas. We ordered this refrigerator/freezer and it was delivered ahead of schedule, in time for Christmas, has performed flawlessly, and has exceeded our expectations. If you like your ice cream hard, this refrigerator freezer is a must. I have never had a freezer keep ice cream as hard as this one does. It is amazing. I love the features. My only recommendation would be to make the refrigerator drawers a bit sturdier. They work just fine and we have not had any issues. They just feel a bit flimsy.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Love my new refrigerator!

meemaw 1/25/2017

This was in my new condo!

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Works great for us.

Sanju 1/23/2017

It looks gorgeous. Sound levels are very low. We are loving it.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Nothing

Frig 12/27/2016

Builder grade

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Lots of room

Krackun 12/14/2016

This such a great refrigerator. It has way more storage then most other models

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Love this appliance!

Carol 12/13/2016

Bought this quite quickly as our ge appliance died after 13 yrs. It's spacious and has amazing lighting! Very quiet. Simple lines. It caters to the slightly taller so my husband and tall boys love it. It's fine for me too even though I'm only 5'5". I highly recommend.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Great look and features..but fingerprints and marks show bad

MJ 12/12/2016

new home came with Whirlpool appliances.. good name recognition, great features except for marking and fingerprinting on the stainless steel fronts side by side fridge and dishwasher..

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Great features

Kathy 12/5/2016

I love all the storage room and bins for fruit and vegetables..

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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Ice maker and chilled water broken after only 2 weeks

Joe 11/11/2016

Ice maker and chilled water stopped working after only two weeks

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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largest counterdepth

Lynnie 10/29/2016

We had the same model but not a counter- depth, we were happy to find they made this model in a counter -depth to accomodate our new cabinets

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

DO NOT LIKE SIDE BY SIDE

ROBBIE 10/17/2016

REFRIG. CAME WITH CONDO. DO NOT LIKE SIDE BY SIDE. WILL PROBABLY REPLACE SHORTLY. HAD A BOTTOM FREEZER FRENCH DOOR IN MY PREVIOUS HOME.

No, I do not recommend this product

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Easeofuse

 

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Performance

 

Quality

 

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No space

Silvie 10/15/2016

The way the space is divided is not fuctional. It's hard to make it work.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

36" side-by-side Refrigerator. Model WRS973CIDMOO

unhappy customer 9/16/2016

The bottom two tray does not pull out far enough to put the vegetable into the tray. From outside, it looks great, but for housewife usage, it is not practical. We have been buying Whirlpool refrigerator before, we are very happy with them, but not this time. The bad model is WRS973CIDMOO. If you can exchange this model to other more practical model for us, that will be great.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Defected refrigerator

Chris 9/15/2016

I will like to start by saying I will give this refrigerator a -1 star. But because that's not possible I gave it a one. The refrigerator door once it's open it's swings open at full speed by itself shifting all the drinks that are located in the door section. I have wasted numerous days and hours with repair technicians that can't fix the problem. Whirlpools states that you need to guide the door and hold it at all times. All my guess have gotten a good scare when they open the refrigerator door. I know and believe this is a faulty refrigerator and whirlpool will not stand behind their product and replace it with a different one. This will be the last time I ever by Whirlpool appliances. ?The top hinge and door was replaced seven months ago and at this time the door has a crack on the top hinge. Unbelievable.....

No, I do not recommend this product

Design

 

Easeofuse

 

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Performance

 

Quality

 

Soundlevels

 

Stupid design

Buyer 9/13/2016

Not enough shelves in the freezer section. They are glass which sweat then freeze becoming slippery. There There is hardly anywhere to store 2 liter bottles, gallon jugs at the same time. Not enough storage and very lacking in being able to reconfigure shelving. Just really poor design. Ice maker makes the small ice cubes which are great but sooooooo slow to dispense. Wish I had chosen something else.

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Soundlevels

 

Very satisfied

Bill 9/6/2016

Overall I am very happy this unit. Only negative so far is ref rig does not maintain 37 degrees and is often at 40. Adjustment has been made to lower to 36 but still stays high

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Bad service

buckeye 9/1/2016

Whirlpool response to no ice from in-door icemaker was pitiful. No ice. Cotnractor blamed icemaker. Ten days to order and replace. Wrong diagnosis. Back to Whirlpool. Next contractor blamed icemaker, but I told him it's new. He called factory rep. At item 45 on checklist, found another piece of hardware to blame, a small switch. Another 10 days. Still no ice. Waiting for replacement request review.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Gret features

JohnnyU 8/21/2016

Bought this a month ago & love the display & ice maker

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

better than expected

peggy 8/7/2016

so far so good , it;s only been installed a few days but it works great!

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Very counter level and has enough room for my groceries.

Penny 7/22/2016

Very counter Level and has enough room for all my groceries. Very good choice!!

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Looking Good

Grandma C 7/21/2016

This refrigerator is smaller than the one at our old home and we have issues with the refrigerator door swinging totally open with a crash. Didn't need the wine rack so it's on a closet shelf. So far the ice maker and water dispenser work much better than the Samsung we had before. And the water tastes better. The filter is MUCH easier to replace!

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Awesome fridgr

Adduke88 6/22/2016

Bought it last month and wow!!! So things I like: led light, ice maker on the freezer inside door, easy to use touch screen. The fridge has been great and we love it. Few things about it that I am on the fence about. Quick ice not sure how this is faster than the normal ice making process. The water dispenser is not located in the middle, closer to the back. This is not a huge issues just first couple of times had water every where trying to fill a water bottle. Overall love it and glad I purchased it.

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Nice Frig

A.Mo 6/4/2016

We purchased the frig about a month ago when we moved in. The ice maker was not working when we first got it. The service man found a wire that wasn't plugged in underneath the frig. After that repair, everything has worked fine. I have tested the temps in both the frig and freezer and they are both fine. I don't find the noise of the frig running loud at all. I like the ice maker in the door, it frees up lots of space. It's just the two of us and there is plenty of ice. I do like the smaller cube design. I find there is less "ice shift" when drinking with the smaller cubes. I took one star off because I find the stainless front easy to scratch. Even repositioning a magnet caused minor scratches. Other than that, I really like the frig and hope it's with us for a long time!

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Love the size and Side by Side

Mike in Colorado 5/27/2016

Works great, freezer is good sized and holds frozen pizzas. I dislike bottom freezer refrigerators and I love the layout of this side-by-side. The overall depth and height is perfect and does not extend into walkway!!! It has the space inside and needs to include one more door bin in the refrig side.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Nice frig

RC 5/20/2016

Great frig but don't like that the doors spring open

Yes, I recommend this product

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Never Again

Lisa 4/29/2016

Not only has the water and ice maker completely stopped working twice and the refrigerator is only 3 years old but there is NO customer service at all at Whirlpool despite my constant attempts at getting some satisfaction.

No, I do not recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

whirlpool

new homeowner 4/15/2016

Nice and cool sleek and elegant. Not crazy about the space compartments but overall nice frig

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Nice interior. Stainless steel exterior difficult to clean

Suzie 2/20/2016

Overall seems to be good.on the inside. You cannot use stainless steel cleaner for the doors. Manuel says soap and water- very laborious to do. I would not have purchased knowing i can't just use a cleaner to get rid of finger prints.

No, I do not recommend this product

Design

 

Easeofuse

 

Works Well

Jake 12/2/2015

bought this a month ago and so foar works well. shelvs and drawer are easy to position and they come out easily for cleaning. Due to the ice maker being in the door the freezer has alot more space than normal.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

Ice Maker/Water Dispenser

Abart 9/20/2015

We purchased this 3 months ago. We have had two Serb vice calls regarding ice maker. It is a slow producer and finicky. The water dispenser filters but does not cool the water. Our previous Whirlpool refrigerator was much better in both rhea areas. I can state that Whirlpool has been very responsive. But my time costa money and they ask for a four hour slot. So I have had to reserve 8 hours already. Not a good sign.

No, I do not recommend this product

Design

 

Only one dislike

Donna 9/17/2015

Overall the refrigerator is good. Nice and cold, fits perfectly in the space where I needed a counter depth. The only thing I don't like about it is that the water is not cold coming out of the dispenser and that is not what I am use to.

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

Soundlevels

 

We love whirlpool frez.iit is very slick &every efficient.

Janaki 9/16/2015

I am very happy with whirlpool frez. It came with the house, but I had some problem& Whirlpool company replaced with new frez.

Yes, I recommend this product